Service and Repair
Just like your body, your bike needs routine maintenance to have a long and happy life. Let’s give it some love.
We do not require appointments but if you have the ability to make and keep an appointment it is appreciated.
General Repair
We can do anything from a replacing a tube in a flat tire, replacing a worn our chain or brake pads, to a complete tear down of your bike followed by a full professional rebuild.
Bring your bike in when it’s convenient for you. We will get it into a repair stand while you wait and take a look then discuss your options based on your needs and budget. Most repair jobs are completed within a day or two. If you aren’t sure what your bike may need bring it in.
We also offer a few appointment slots per day for tune up and larger repairs. This may work best for you if we have already discussed your bike’s needs and you need your bike in and out as quickly as possible.
Wheel Building
Your bike’s wheels are your bike’s feet. The rim, hub and spokes all work together to make an incredibly strong component. The wheels that came with the bike are just fine for most of us. Sometimes though it may be time for an upgrade or a different style of wheel to get the most out of your bike. If your goal is a lighter, faster, tougher, or prettier set of wheels we can design a set for you and build them in house.
Generally speaking wheels are the best investment you can make on a bicycle.
Suspension Service
Your bike’s suspension needs routine maintenance in order to keep working properly. Seals and oil break down and become contaminated with time. Pivot bearings and bushings wear out. It happens slowly so you may not even notice the decrease in performance. A fairly inexpensive service early on can save you from a very costly repair or part replacement down the road.
E-Bikes
Generally speaking we do not service “hub motor” e-Bikes or electric scooters. On a case by case basis and at our discretion we may perform basic repairs on areas of the bike that have no nexus to the electric drive system. This includes e-Bikes we may have performed service on in the past. We apologize for any inconvenience this may cause.
We will continue to service most Shimano STEPS, Bosch, and other mid-drive electric assist bicycles but this will also be on a case by case basis.
We do not service “Surron” type electric motorcycles.
New Bike Builds
The Internet has changed the bike industry. There are companies offering new bikes that they will ship directly to you or to a shop for assembly. “Assembly” is getting the bike into the shape of a bike. Assembly is what you see on most box store bikes. With very rare exception the skill of a bicycle technician and several bicycle specific tools are highly recommended to get any new bike “built and tuned” to its full potential.
The fee for this service is $85+ (depending on the complexity of the build this is a somewhat variable price.) eBike builds are $150 minimum labor charge. (Due to the varying quality levels of bikes we see we reserve the right to decline any builds on bikes)
If you choose to use us for this service please DO NOT take the bike out of the shipping box. Small parts that may have become dislodged in shipping will be lost if you do, costing you money and us time. Bring us the bike in its original shipping box.
Bike Boxing and Rebuilding
If you are planning a trip or just finished a tour and need your bike boxed to ship or fly we can do this for you. In most cases if you are shipping the bike it’s a one stop visit. Once you get the bike to us, we box it up and email you the shipping dimensions and weight. You use that information to buy a shipping label from one of several 3rd party shippers (BikeFlights and ShipBikes are the most common) then email it back to us. The shipping company picks the bike up and delivers it to you.
For most bike boxing the fee is $150.
Please note: We will use the smallest box we have on hand that your bike will reasonably fit into. If you get a quote from a shipper be aware that we will not be able to provide you accurate measurements on the box dimensions until after we have it boxed up.
We can also rebuild a bike that is shipped to us or brought in. If you are planning on visiting or moving to the San Diego area reach out to us and get us the tracking information. Once we can confirm the arrival date of the bike we will put it in the work lineup for that or the next day and get it rebuilt and ready to ride. If we notice any repairs that need to be made we will get your OK for that unless it was previously discussed.
The fee to rebuild a boxed bike is generally $70 variable on the complexity of the build.
SERVICES
Hourly Labor Rate $90
Basic Tune $75
Adjust brakes and shifting. Air up tires and lubricate chain and cables. Wipe down bike (NOT deep clean) and check for loose fasteners. Test ride for function and safety
(Most functional bikes only need this one)
Deluxe Tune $100
Basic Tune services PLUS 2-3 extra services Example: Basic Tune PLUS bottom bracket adjust and wheel true. Test ride for function and safety.
Overhaul $350
Complete tear down of the bike. Disassemble, degrease, and clean all components. Fresh grease or lube on all bearings and moving parts (Does not include suspension services)
10% off all installed parts and components
Pro Build $350 +
A Pro Build involves a frame up build from parts to a ready to ride bicycle. Installation of headset, bottom bracket, fork, wheels, drivetrain, brakes, etc. Wheel builds are a separate charge.
A La Carte Labor
Flat Repair (Replace Tube Most Bikes) $12
Hub, Brake, or Gear Adjust (Each) $15
Box Bike to Ship or Travel (Min Charge) $150+
Install Bar Tape $15
Install New Chain $15
True Wheel $25
Replace Spoke Labor (Non Tubeless) $30
Build New Boxed Bike (eBikes $150+) $85+
Build Boxed Bike (post shipping) $70+
Wheel Build Labor $85+
Service Suspension Fork Lowers $75+
Service Suspension Linkage (Labor Only) $150+
Rebuild Air Shock (Basic) $45
Bleed Brake $25-35
Post-Crash Insurance Assess Bike $50
Chris King hub services $75+
Most accessories bought from us will be installed free of charge: Racks, fenders, seats, grips, locks, bottle cages, lights, etc.
*Some services may be higher based on the complexity of the job. We reserve the right to adjust labor cost but will discuss changes with you before completing the service.
e-Bikes: Generally speaking we do not service “hub motor” e-Bikes or electric scooters. On a case by case basis and at our discretion we may perform basic repairs on areas of the bike that have no nexus to the electric drive system. This includes e-Bikes we may have performed service on in the past.